We will exchange (unsuitable items) or refund (faulty items) within 30 days from your purchase. Please, use a Returns Contact Form and post your piece to the given return's address: 

Ap.8

31 Sanders Walk

Harrogate

Hg1 4 FA 

North Yorkshire

UK

*Custom-Made diamond pieces cannot be exchanged or refunded. They are specially ordered upon request only.

*Unfortunately, we do not exchange earrings or other pierced products for hygienic reasons. 

*If you wish to cancel your order, please contact us within 24 hours.